// Your existing code might end before this.Change "Add to Cart" to "Buy Now" add_filter('woocommerce_product_single_add_to_cart_text', 'custom_buy_now_button_text'); function custom_buy_now_button_text() { return 'Buy Now'; } // Redirect to Checkout after adding to cart add_filter('woocommerce_add_to_cart_redirect', 'redirect_to_checkout_page'); function redirect_to_checkout_page() { return wc_get_checkout_url(); } // Style the Buy Now button with theme color and hover effect add_action('wp_head', 'custom_buy_now_button_style'); function custom_buy_now_button_style() { ?>     } // ------------------------------------------ //here estimated logic section // ------------------------------------------ add_action('woocommerce_single_product_summary', 'custom_estimated_delivery_ui', 25); function custom_estimated_delivery_ui() { ?>
    REFUND & CANCELLATION POLICY – GEMS PRIME – gemsprime.in

🔄 REFUND & CANCELLATION POLICY – GEMS PRIME 💎

📅 Last Updated: 7th Feb 2025

At Gems Prime, customer satisfaction is our priority! We take great care in delivering authentic, high-quality gemstones and jewelry. However, if you need to cancel an order or request a refund, please read our policy below.

1️⃣ ORDER CANCELLATION POLICY

Cancellation Before Shipping: Orders can be canceled within 12 hours of placing them for a full refund.

Cancellation After Shipping: Once shipped, orders cannot be canceled. You may request a return after receiving the product.

To cancel your order, please contact us at 📧 gemspark09@gmail.com or 📞 +91 6366798429 with your order details.

2️⃣ RETURN & REFUND POLICY

We accept returns only in the following cases:

✅ Damaged or Defective Products – If you receive a damaged, broken, or incorrect item, you must notify us within 5 hours of delivery with unboxing video proof.

✅ Wrong Product Received – If the item received is different from what was ordered.

Conditions for Returns

🔹 The product must be unused, undamaged, and in original packaging.

🔹 Return requests must be made within 1 days of receiving the item.

🔹 Customers must provide a clear unboxing video as proof for damage claims.

Non-Returnable Items

❌ Customized or personalized jewelry.

❌ Items that show signs of wear or misuse.

❌ Change-of-mind returns are not accepted.

Refund Process

Once the returned item is received and inspected, we will process the refund within 7-10 business days.

Refunds will be issued via the original payment method.

Shipping charges are non-refundable, and return shipping costs must be covered by the customer unless the item was defective or incorrect.

3️⃣ EXCHANGE POLICY

If you wish to exchange an item for a different size or design, you must request it within 5 hours of delivery.

Exchanges are subject to product availability.

📩 CONTACT US

For refund or cancellation requests, reach out to us at:

📧 gemspark09@gmail.com | 📞 +91 6366798429

By purchasing from Gems Prime, you agree to our Refund & Cancellation Policy. Thank you for shopping with us! 💎✨

Gemsprime

We're crafting something beautiful for you!       As we continue to build a 100% user-friendly experience, many new features are being added. Kindly note — less than 1% of our stock is currently listed into our website . Thank you for visiting our website. We appreciate your patience and cooperation as we grow!
Enable Notifications OK No thanks